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Compliance

Preserve your brand image,
limit legal risk, and realize profit.

Person holding a cardboard box with a visible shipping label in a warehouse environment, with blurred background showing another individual handling packages, conveying a sense of logistics or delivery operations.
AM Best's A XV Excellent seal representing Pact's top-tier financial strength rating.

Choosing the ideal package protection

Unlike many package protection products, which may be unlicensed and expose merchants to financial and regulatory risks, Pact has partnered with a licensed and an A IX-AM Best Rated insurance carrier to safeguard you and your customers.
Ship with confidence knowing you are utilizing a regulated insurance product with Pact.

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Common “Package Protection” Offerings

Third-Party

Package protection offered by third-party companies without proper insurance licensing.

Regulatory risk
Financial liability

Do-It-Yourself

A software company offers a DIY package protection platform to sell insurance without licensing.

Regulatory risk
Financial liability

Our Solution

Shipping Insurance

Ship with confidence knowing you are utilizing a regulated insurance product with Pact.

Licensed and regulated by state insurance department

Testimonial

Testimonials from our Utah Insurance Department

Unauthorized insurance sales are illegal and happen outside the Department’s purview.

Utah Insurance Department logo, emphasizing the department's role in regulating authorized insurance and warning against unauthorized providers.

Testimonial

Testimonials from our Oklahoma Insurance Department

Pay close attention to your shipping protection options and who is offering the coverage… Legitimate shipping insurance providers will be licensed companies or producers.

Oklahoma Insurance Department logo, highlighting the importance of licensed providers for legitimate shipping protection coverage.
Compliance professionals in a corporate office reviewing documents, highlighting the importance of regulatory compliance with shipping protection solutions.
Notifications with warnings: 'Legal Action Pending,' 'Notice of Violation,' and 'Cease & Desist,' emphasizing risks of non-compliance in insurance transactions.

Why take compliance seriously?

Engaging in unlicensed insurance transactions increases a merchant's risk of potential cease and desist orders, fines, reimbursement of collected premiums, class action lawsuits, and other civil/criminal penalties. 

What to look for:

Licensed Coverage

Is the coverage offered backed by a licensed insurance company?

State Licensing

Is the entity licensed by the state department of insurance in all operating states?

License Numbers

Are both firm and agent license numbers visible in the sales rep’s email signature?

Don't leave compliance to chance.

Compliance experts reviewing documents at a desk, highlighting the importance of ensuring shipping solutions meet regulatory standards.Text message asking if a colleague can review the terms of a contract for compliance purposes.Text message confirming the terms of a service is compliant, and confirming the team is good to move forward.

Compliance starts with you

Always consult your legal team before selecting a package protection program. Your brand and reputation are at stake.

Want worry-free compliance?

Pact has you covered.

Choosing the right package protection is imperative in today's e‑commerce landscape.

Allow your team to focus on making your customers happy, and let Pact handle the rest.