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Package Protection

Revolutionizing e-commerce insurance by converting lost, stolen, or damaged packages into profit for merchants.

carton
UI element from the Pact Shopify app displaying the order number 648351 in the Order tab.Shipment tracking element from the Pact Shopify app showing a status of "Delivered" in San Bernardino, with a "Track package" button.
A delivery driver hands a package to a smiling customer on her porch, symbolizing Pact's package protection solution for lost, stolen, or damaged items.
A middle-aged woman using her laptop at home, representing the convenience of e-commerce with full-coverage shipping insurance.
Screenshot of Pact's Shopify checkout widget, showing an optional $3.50 shipping protection added to a $249.98 subtotal.

Maximize profits with full-coverage insurance

Offer your customers comprehensive shipping insurance with a high claim approval rate and full reimbursement for package value and shipping costs. Enjoy profit-sharing agreements and additional reimbursements for each claim covered by the shipping carrier.

A suburban home porch with sunlight filtering through trees, reflecting simplicity and efficiency in post-purchase solutions.
Pact customer request form showing options to report order issues and choose between a replacement or refund as the preferred solution.

Simplify post-purchase with seamless CX control

Maintain control of your customer experience while saving time with our integrated post-purchase platform: the Pact reimbursement platform will streamline the experience for you and your customer.

Simply refund or replace. Pact does the rest.

Pact Shopify app interface displaying claims data (14 total, 64% resolved) and tabs for managing claims by status.

Focus on your business with automated claims filing

Never worry about claims filing again: our system automates the entire process, from filing claims to us and directly to the shipping carriers.

A boutique clothing shop with shirts on a rack, decorative flowers, and natural light, representing Pact’s licensed shipping insurance.
AM Best logo with the text 'A XV Excellent,' indicating the excellent rating for financial strength held by Pact.

Protect your orders with a 100% compliant solution

Pact’s licensed shipping insurance protects you from risk: Pact partnered with an A IX-AM Best Rated insurance carrier to develop a licensed, compliant insurance-backed solution for package protection.

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Rapid Installation

Allow our development team to install our application and protect your packages in no time.

Brand Integration

Utilize our white labeled widget and customer reporting form to maintain your brand identity.

Automated Tasks

Streamline your experience with our fully automated claims filing system and centralized update feed.

Get Started Today