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The back of a delivery van filled with boxes, representing Pact's smart post-purchase solutions for e-commerce.
UI card showing 14 claims (down 8%), highlighting Pact's ability to reduce claims for e-commerce businesses.Dashboard card showing 75% of orders protected (up 4%), reflecting Pact's growth in customer adoption of protection services.UI showing claims resolved in 2 days (up 1%), emphasizing Pact's efficient request resolution process.
A delivery man carrying a package at sunset, reflecting Pact's trusted package protection and customer confidence.
Employees packing orders in a warehouse, showcasing Pact's streamlined claims process and fulfillment solutions.

Smarter Post-Purchase for E-Commerce.

Turn shipping issues into opportunities—save time, recover lost revenue, and deliver a seamless customer experience.

A boutique shop with elegant products and customers browsing, reflecting Pact's impact on checkout confidence and AOV.
Pact's Shopify widget showing $3.50 shipping protection, boosting AOV and customer trust at checkout.

Increase customer loyalty

Increase confidence at checkout with a trusted package protection brand.

A pile of packages in a small office with an employee working at a computer in the background, representing Pact's ability to turn shipping issues into revenue for boutique e-commerce businesses.
Dashboard showing $17,659 claims paid (down 8%) and $252,314 protected value (up 2%), highlighting Pact’s benefits.

Convert shipping issues into revenue

Immediately impact your bottom line with Pact’s innovative revenue streams.

An open package with clothing on a desk next to a laptop, symbolizing Pact's seamless post-purchase experience.
UI card showing 14 claims, 2 submitted, 3 reviewing, and 9 resolved, reflecting Pact's claims management efficiency.

Simplify "where's my order" inquiries

Save valuable time for your customer service team without compromising on personalized service.

A 3D isometric model of a package processing line with boxes on a conveyor belt entering a machine, symbolizing Pact's automated claims filing solution to streamline processes for customers and support teams.

Automated claims filing

Free your customers and support team from the hassle of filing claims with major shipping carriers and external protection services.

Aerial view of a dense green forest, symbolizing Pact's commitment to reducing carbon footprints and promoting sustainability.
Pact and Patch logos connected by a plus sign, representing their collaboration to integrate carbon offset solutions into Pact’s package protection services.

A Greener Future

Pact's contributions to the Patch carbon credit program have helped prevent 1,150 metric tonnes of carbon emissions.

Checkout page for the UI modal confirming a request has been sent, stating the team will review and provide a solution, with a 'Continue' button below.
UI modal confirming a request has been sent, stating the team will review and provide a solution, with a "Continue" button below.

Enhance user experience

Tailor your customer support management and avoid conflicting third-party dependencies.

Checkout page for the UI modal confirming a request has been sent, stating the team will review and provide a solution, with a 'Continue' button below.
UI modal confirming a request has been sent, stating the team will review and provide a solution, with a "Continue" button below.

Save time spent on claims

Eliminate claims filing with an integrated customer request resolution and reimbursement platform.

Checkout page for the UI modal confirming a request has been sent, stating the team will review and provide a solution, with a 'Continue' button below.
UI modal confirming a request has been sent, stating the team will review and provide a solution, with a "Continue" button below.

Improve your bottom line

Receive compensation for loss, damage, and theft and reap substantial revenue-sharing opportunities.

Pact offers claims recovery with shipping carriers.

We offer claims filing with shipping carriers, to recoup the free coverage they offer up to $100 of package value.

~90%success

Tired of filing claims yourself?

Turn your shipping losses into another revenue stream without lifting a finger or spending a dime.

The Pact Difference

Others

Legal liability
Cumbersome claims process
Reduced customer satisfaction
No recovery offering
Risky premium sharing
Limited program clarity
No sustainability offering

Legal compliance
Automated claims filing
Redefined customer experience
Innovative revenue streams
Increased bottom line
Program performance visibility
Positive environmental impact
Tiles displaying Pact's integrations: Shopify, Shopify Plus, and a placeholder for more coming soon, highlighting platform compatibility.

E-Commerce Platform Solutions

Empower your online business with custom API integrations, effortlessly connecting your cart to save time and money.

Contact us

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